Description of Zendesk Sunshine Conversations: Zendesk Sunshine Conversations lets you share a single, continuous conversation with every team in your business. With a unified API and native connectors to popular business applications like Zendesk and Slack, everyone in your organization can get access to a single view of the customer conversation.
Zendesk Sunshine Conversations is used by 0.01% of websites in the Live chat category.
Business and Finance is the most popular main category among the websites using Zendesk Sunshine Conversations.
Travel Type is the most popular subcategory among the websites that are using Zendesk Sunshine Conversations.
The technologies that are most often used together with Zendesk Sunshine Conversations are Zendesk, Open Graph, WhatsApp Business Chat, Google Font API, HTTP/3, core-js, HSTS, Cloudflare, Bootstrap, PHP.
Our AI based recommender engine (trained on 100 million data points) suggests that websites using Zendesk Sunshine Conversations may also be interested in using these other technologies: WhatsApp Business Chat, Zendesk, Clicky, DataTables, Sendinblue, Adobe DTM, TinyMCE, Amazon Advertising, Highlight.js, FlexSlider.
Technology | % of use together with Zendesk Sunshine Conversations | Website |
---|---|---|
Zendesk | 100 | https://zendesk.com |
Open Graph | 75 | https://ogp.me |
WhatsApp Business Chat | 75 | https://www.whatsapp.com/business |
Google Font API | 50 | http://google.com/fonts |
HTTP/3 | 50 | https://httpwg.org/ |
core-js | 50 | https://github.com/zloirock/core-js |
HSTS | 50 | https://www.rfc-editor.org/rfc/rfc6797#section-6.1 |
Cloudflare | 50 | http://www.cloudflare.com |
Bootstrap | 50 | https://getbootstrap.com |
PHP | 50 | http://php.net |
Technology | AI Recommendation Score | Website |
---|---|---|
WhatsApp Business Chat | 0.07 | https://www.whatsapp.com/business |
Zendesk | 0.06 | https://zendesk.com |
Clicky | 0.05 | http://getclicky.com |
DataTables | 0.04 | http://datatables.net |
Sendinblue | 0.04 | https://www.sendinblue.com |
Adobe DTM | 0.04 | https://marketing.adobe.com/resources/help/en_US/dtm/c_overview.html |
TinyMCE | 0.04 | http://tinymce.com |
Amazon Advertising | 0.04 | https://advertising.amazon.com |
Highlight.js | 0.04 | https://highlightjs.org/ |
FlexSlider | 0.04 | https://woocommerce.com/flexslider/ |
Introduction to Zendesk Sunshine Conversations
Zendesk Sunshine Conversations is a messaging platform that allows businesses to communicate with customers through various messaging channels such as SMS, Facebook Messenger, WhatsApp, and more. It offers automated messaging, chatbots, and real-time human support to provide personalized customer service. The platform also provides analytics and insights to help businesses improve their messaging strategies and customer engagement.
Practical Applications
of Zendesk Sunshine Conversations
1. Customer Service: Zendesk Sunshine Conversations can be used to improve customer service by providing a unified platform for customer communications across multiple channels, including messaging apps, social media, and email.
2. Sales and Marketing: Zendesk Sunshine Conversations can be used to enhance sales and marketing efforts by allowing businesses to engage with customers in real-time, answer product questions, and provide personalized recommendations.
3. E-commerce: Zendesk Sunshine Conversations can be integrated with e-commerce platforms to facilitate customer support, order tracking, and shipping updates.
4. Healthcare: Zendesk Sunshine Conversations can be used in healthcare to provide patient care and support, such as appointment scheduling, medication reminders, and health information.
5. Banking and Finance: Zendesk Sunshine Conversations can be used by banks and financial institutions to provide customer support, account information, and fraud alerts.
6. Travel and Hospitality: Zendesk Sunshine Conversations can be used in the travel and hospitality industry to offer customer support, ticket booking, and travel information.
7. Education: Zendesk Sunshine Conversations can be used in education to provide student support, course information, and assignment reminders.
8. Government: Zendesk Sunshine Conversations can be used in government agencies to provide citizen support, information on public services, and emergency notifications.
Benefits and Advantages of Zendesk Sunshine Conversations
- Provides a centralized platform for managing conversations across multiple channels
- Offers seamless integration with other Zendesk products, allowing for a comprehensive customer support solution
- Supports automation and AI-powered chatbots to improve response times and reduce workload on agents
- Allows for personalized and contextualized messaging based on customer data and history
- Offers real-time analytics and reporting to track conversation metrics and identify areas for improvement
- Provides a scalable solution for businesses of all sizes, from small startups to large enterprises
- Supports multiple languages and locales to cater to a global customer base
- Offers flexible pricing and customization options to suit different business needs and budgets.
Website | IAB category 1 | IAB category 2 | OpenRank |
---|---|---|---|
toucanbox.com | Hobbies & Interests | Workshops and Classes | 3.68 |
mcb-bank.com | Personal Finance | Personal Debt | 2.94 |
gernasmall.com | Events and Attractions | Malls & Shopping Centers | 2.65 |
ssh101.com | Television | Sports TV | 2.34 |
Website | IAB category 1 | IAB category 2 | OpenRank |
---|---|---|---|
ssh101.com | Television | Sports TV | 2.34 |
gernasmall.com | Events and Attractions | Malls & Shopping Centers | 2.65 |
mcb-bank.com | Personal Finance | Personal Debt | 2.94 |
toucanbox.com | Hobbies & Interests | Workshops and Classes | 3.68 |
The average age of websites using Zendesk Sunshine Conversations is 14.3 years.
The average page rank (measure of backlink strength) of websites using Zendesk Sunshine Conversations is 2.59.
Technology | % of use together with Zendesk Sunshine Conversations | Website |
---|---|---|
webpack | 25 | https://webpack.js.org/ |
Font Awesome | 25 | https://fontawesome.com/ |
reCAPTCHA | 25 | https://www.google.com/recaptcha/ |
web-vitals | 25 | https://github.com/GoogleChrome/web-vitals |
Babel | 25 | https://babeljs.io |